Text ‘UMICH’ to 741741 for free support to reduce stress

During the COVID-19 pandemic, some faculty, staff, and learners may be struggling with feelings of isolation, anxiety or depression. A number of support services are already available to our community through the COVID-19 Stress Resource Team, including in-person supports in the health system and virtual support to individuals and groups (call the Office of Counseling and Workplace Resilience 24/7 at 734-763-5409 or email counseling@med.umich.edu).

Now, the Michigan Medicine Wellness Office, Office of Faculty Development, Organizational Learning, and University of Michigan Comprehensive Depression Center are giving members of our medical community access to a free text support service at their fingertips any time, day or night. We have partnered with the Crisis Text Line® to provide access to free, 24/7 support during this stressful time via a medium that most people use and trust: texting. 

By texting “UMICH” to 741741, participants will connect to a trained crisis volunteer, who will introduce themselves, reflect on what you’ve typed, and invite you to share at your own pace. Text responders are there for support, and to help you sort through your feelings by asking questions, empathizing, and actively listening. You need not be in crisis to use this service for support.

All text conversations are private and secure, with a goal of helping you move from a stressful moment to a calmer place. Text responders may offer other resources you may find helpful. Please note that HIPAA compliance policies do apply to using this service, and patient information should not be included in any texts.