Improving Patient Safety Through Improved Communication Skills

This workshop is focused on developing an understanding of how health professionals communicate, and how workflow and clinical activities often contribute to missed communication opportunities, with implications for patient safety.


  • Milisa Manojlovich, PhD, RN – Professor, Department of Systems, Populations, and Leadership, School of Nursing
  • Nathan Houchens, MD - Associate Chief of Medicine, VA Ann Arbor Healthcare System; Assistant Professor, Department of Internal Medicine, University of Michigan
  • Sarah Krein, PhD, RN - Renis Likert Collegiate Research Professor, Research Professor, Internal Medicine, Medical School and Adjunct Research Professor, School of Nursing


If you are a person with a disability who requires an accommodation to attend this workshop, or have questions about accessibility, please contact us at or 734-764-2574.
Please also let us know if you have any dietary restrictions or food allergies. Advance notice is necessary as some accommodations may require more time for the University to arrange so letting us know at least 2 weeks in advance is much appreciated.

Upcoming Sessions

There are no scheduled sessions for this workshop. Interested in attending a future session? Let us know.