Communication & Management in the Electronic Era

The volume of communication, teamwork, and project planning that occurs via email can make an inbox sandstorm! Yet, how to manage projects and maintain effective, asynchronous via email isn’t always intuitive. It’s easy to feel bogged down by email, or even make damaging cultural missteps in attempts to triage the volumes of communication. This 2-hour workshop will provide and give an opportunity to practice strategies for (a) effective management of priorities, projects, and tasks, and (b) professional electronic communication that is clear, concise, assertive, positive, and collaborative. Attendees should bring their office laptops and be prepared to tailor and configure their Outlook settings and other software settings with the group. In small groups, we will use scenarios to practice communication skills, such as addressing emotionally sensitive topics, raising concerns collaboratively, and delegating tasks that position a team for follow-through on key results. 

Workshop Objectives

Attendees will be able to apply electronic communication and management skills to:

  • manage their inboxes and calendars efficiently
  • track and advance their top priorities
  • identify and assign roles as requests and needs arise
  • concisely communicate needs and advocate for change
  • build trust, by signaling reliability and collaborative intent
  • demonstrate readiness for responsibility and leadership
  • synthesize a discussion toward next steps with effective delegation
  • build a culture of openness, positivity, and effectiveness


Sandra Hearn, M.D. 
Assistant Professor, Department of Physical Medicine & Rehabilitation


If you are a person with a disability who requires an accommodation to attend this workshop, or have questions about accessibility, please contact us at

Upcoming Sessions

There are no scheduled sessions for this workshop.