This will be a one-day workshop on Crucial Conversations. A crucial conversation is a discussion between two or more people where the stakes are high, opinions vary, and emotions run strong. These conversations—when handled poorly or ignored—lead to strained relationships and dismal results. In this workshop, participants will learn to:
- Improve dialogue & engagement
Participants learn the dialogue skills demonstrated by top performers—skills that help you talk with anyone about anything to reach alignment and agreement on important matters.
- Create behavior change
These skills turn in to behaviors that improve decision making, commitment to action, productivity, and relationships.
- Build high-performance & culture
Consistent behaviors lead to organizations, teams, and individuals developing high-performance cultures based on trust and respect.
Whenever you’re not getting the results you’re looking for, it’s likely a crucial conversation is keeping you stuck. Whether it’s a problem with poor quality, slow time-to-market, declining customer satisfaction, or a strained relationship—whatever the issue—if you can’t talk honestly with nearly anybody about almost anything, you can expect poor results.
This workshop uses video, group discussions, skill practice, and real-life application to make the course both entertaining and engaging.
Facilitated by Lori A. Aemisegger, VitalSmarts Master Trainer.